NOTICE: We have upgraded our website to a brand new system. This website is mainly for archive purpose. Although you still can place order here, we strongly recommend you to have a try on our new website at See more details...
Please try our new website at New Satistronics
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Contact Us

      Welcome to the Support Center

      In order to streamline support requests and better serve you, we strongly recommend you to use our support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

      Open A New Ticket

      Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

      Open a New Ticket

      Check Ticket Status

      We provide archives and history of all your current and past support requests complete with responses.

      Check Ticket Status








      Alternatively, you can choose the following methods to contact us.

    • Email: 7 days 24hours 7 days 24hours

      Phone Contact information:

      Tel:  +86-18676367936 (China)
      Fax: +86-755-82544755
      Working Hours: Monday to Friday 9:00am - 9:00pm Beijing Time (GMT +8)
      Sunday 9:00am - 6pm Beijing Time (GMT +8)
    • Live Chat:

      Live Chat with an customer service representative.


      Rm.23B, Block C, Huaqiang Plaza, Huaqiangbei Rd. Futian District
      City: Shenzhen  Country: China
      Postal code:518000

    Beijing, China



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